Privacy Policy

Roytec Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This policy explains what we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018. Data controller: Roytec Ltd, 27 Passey Place, Eltham, London SE9 5DA.

What we collect

When you submit a tender enquiry or contact us: name, company, email, phone (if given), project details, and any tender documents you attach.

When you download resources: name, email and company.

Automatically: standard website usage data (IP address, browser, pages visited, referrer, device) via analytics — see our Cookie Policy.

How we use it

• To respond to your enquiry and provide quotations or proposals (legitimate interest / steps prior to contract).
• To deliver requested resources such as our capability statement.
• To improve our website and understand how it is used.

We do not sell your data, and we only share it with service providers who help us operate (e.g. our email provider) under appropriate agreements.

Retention

We keep enquiry data only as long as necessary for the purpose it was collected, or as required for our legitimate business and legal obligations.

Your rights

• Access, correct or delete your personal data.
• Object to or restrict processing, and request data portability.
• Withdraw consent where processing is based on consent.
• Complain to the Information Commissioner's Office (ICO).

To exercise any of these, email info@roytec.co.uk.